Shipping & Returns

SHIPPING 

We do partner with SEUR in Spain and with FedEX for international orders. 

We currently deliver to more than 50 destinations, if you are not able to shop during the checkout please contact us at info@suotstudio.com

Standard Shipping ( 7-10 business days):

Spain: 9 €    

Europe / UK / USA & Canada: 19 €  

Rest of the world: 19 €

Shipping costs will be calculated at checkout and are added per order. Taxes and duties may apply. 

All shipments sent by Suot Studio are insured against theft and accidental damage. 

The delivery time for orders is seven (7) to ten (10) full business days, starting on the date the order is placed and the corresponding price is paid. 

Orders and payment confirmations received after 12:00 p.m. (local time) will be processed on the next business day. Business days are understood to be working days from Monday to Friday, except for holidays listed in the official calendar.

 

RETURNS

We offer complimentary returns on all orders.

If for any reason you are not satisfied with your purchase you have thirty calendar days (30) from the date of purchase to return it. 

To proceed with your return please contact us at info@suotstudio.com and we will arrange a pick-up as soon as possible. The items must have all their labels and be in perfect condition.

We will proceed to reimburse the full amount of the product price using the same means of payment you used for your initial transaction. The reimbursement will be made within 14 calendar days following receipt of the merchandise in our warehouses. The customer will not be reimbursed for shipping or return expenses, if applicable. 

Shipping costs will only be reimbursed if the Company delivered a different product by mistake or a defective product.